Dashboard is showing you issues 'Assigned to Me', 'Unassigned', 'Reported by Me' and many other standard filters as your go-to page to get started for the day. The Timeline feature allows you to keep across what's happening around you with a live stream on the latest actions by your team mates.
Leverage Kanban boards as a visual aid in efficiently moving tasks through to completion and identifying bottlenecks. MantisHub also supports project versions which enables creating Roadmaps to list issues targeted for future versions and Change logs for completed work. Making it super easy to track planned work, work in progress, work done, and also for authoring of release notes.
MantisHub has its own in-built time tracking feature. Enter time spent on your issues by your team. You can then run reports on this information as well as setting hourly rates for chargeback to your clients. Alternatively, if you already utilize popular apps Toggl or Clockify for time tracking, we have integrations that will allow you to insert MantisHub issue information straight into your Clockify or Toggl time tracking.
Get the big picture on your teams performance. With analytics on workload distribution by team member, categories, current status and resolution times you can keep on top of it all.
MantisHub Helpdesk is one of our most popular features. Rather than an entirely new system for receiving and responding to customer support requests, have your customers email in any queries directly into MantisHub where they’ll convert automatically into issues in your specified project. You can ask for feedback, provide updates, collaborate with your teammates and link to existing issues/feature requests all in one place! Combine this with our Snippets plugin for your re-usable issue responses and you have a ready to go support system! You can also check out our Grasshopper integration for getting your support line voicemails directly into MantisHub.
Link your development resources and create automation by making use of our many integrations and plugins, including:
Integrate with existing company systems to add value to your everyday workflows. Such as:
MantisHub are always adding and improving our service to help make your job easier so our product is constantly evolving and growing. Our top in-built features include:
You can tap into our extensive support network including our online documentation, video tutorials, blog and twitter feed. And you can always reach out to our friendly team of experts.