Introducing MantisHub – MantisBT as a Service

MantisBT has been known for being easy to set up across a variety of platforms because it is a PHP app designed to reduce installation friction. However, users often wanted a quicker way to get started. They didn’t want to worry about setting up a web server, installing MantisBT, managing it, doing backups and upgrades, or being on point to answer support questions.

As a first step, we offered one-click installs for MantisBT. That helped customers to get started quicker, but they still had to worry about security patches, upgrades and support.

I’ve been working on making this better for a while, and I’m now happy to announce the launch of MantisHub. MantisHub is for MantisBT what GitHub is for Git. It is MantisBT as a service, allowing users to sign up and be up and running in less than one minute. They can then try MantisBT for a month and decide whether they want to continue using it. No credit card is required until the end of the trial period.

MantisHub also offers MantisTouch for mobile access, giving users a mobile-friendly interface when accessing their MantisBT instance from any modern phone. Just visit http://yourmantishub.mantishub.com/m/ to get the MantisTouch interface. This is a $100 value.

By running the MantisHub service, we gain experience running MantisBT at scale, which provides valuable insights and a customer feedback loop that can translate into contributions to the MantisBT open-source project.