User Preferences

There are a number of system settings you can customize within MantisHub. These can be set at both a whole-system level and at a personal user level. A user's personal preference will always override a system preference. These settings include:

• Language
• Timezone
• Font
• Columns for display print and export
• Issue Note Order
• Email notification settings

With the exception of updating the personal time zone, all other settings will need to be updated in the Classic UI. See the Classic UI article for more details.

Changing Language

MantisHub is used across the world and can be viewed in over 60 languages.

To change your language preference, simply go to 'My Account' via the dropdown box in the top right corner of your screen. Then select the 'Preferences' tab.

Select your language from the dropdown box and click 'Update Prefs'.

You can also override the default language for your MantisHub by emailing our support team and we'll set it up for you. Any new users to your MantisHub will have their MantisHub displayed in your nominated language. Existing user will still need to manually change their language preference as above.

Changing Timezone

MantisHub internally uses UTC timezone to store all time stamps. However, when displaying such time stamps it maps them to the timezone of the logged in user. The default timezone for users is set to UTC as well so you may wish to have this changed to your local time if your users are all in one place.

System Timezone

To setup your MantisHub with a specific timezone it's as simple as emailing our support team with your preference and we'll apply the change. You can find a list of the timezones here. Drill into the region and you will get all the possible timezone values.

The support team change will set the default timezone for all new users. If existing users need to change their timezone, this will need to be done manually.

Personal User Timezone

A user can change their own individual timezone themselves by going to 'My Account' from the user drop down box in the top right hand corner.

Under 'My Account' select the desire timezone from the Timezone dropdown box. Click 'Update'.

Alternatively, **from the Classic UI the administrator can go in and change it for them via the 'Manage User' tab on the 'Manage' page.

Scroll down to 'Default Project' settings. Change the timezone setting here and click "Update Prefs'.

Changing Font

The default font used in MantisHub instances is 'Open Sans' but you can change this either within your personal preferences or set the default across the whole system using config options.

Personal Preferences

To adjust your personal account font setting, click on your username in the top right and select My Account from the dropdown list.

Then select the preferences tab and scroll down to the Font Family field. Select the desired font from the list provided and click Update preferences.

System Setting

You can set the default font for all user accounts. However, do note that if a user has set their personal preference this will override the system setting for their account.

To change the default font, just head to Manage - Manage Configuration - Configuration Report and create a new configuration option as below:

Username: All Users

Projects: All Projects

Configuration Option: font_family

Type: string

Value: < choose from fonts listed below >

Font Choices

Managing Column Views for View/Print/Export Issues

System settings

Administrators can customize the default columns displayed for all users. Default columns can be configured for the View Issues page, the Print Issues page and for CSV and Excel exports.

Currently, changes to Column system settings need to be made within the Classic UI Article.

To set these columns, switch to Classic UI and head to Manage - Manage Configuration and click Manage Columns.

Make sure you have your project selector set correctly to reflect where these settings will apply, e.g., "All Projects" or just a specific project. The settings for "All Projects" are used as the default when a project doesn't have explicit settings for displayed columns.

Select which columns to show in each of the different views from the options listed in the 'All Available Columns' box. This controls what is visible and in which order.

Custom fields are also added the the available columns list. If a custom field is named "foo", the field name will show as "custom_foo". Always reference the supported column names from the 'All Available Columns' text box.

You should treat field names as case sensitive.

Personal user settings

Individual user Print/Export column preferences still need to be updated in the Classic UI Article. However, users can set their Issues Column view in their personal account on the Issues page. Follow the steps below. Or check out our video tutorial here.

Simply click on the columns icon in the View issues table header.

Within the Manage Columns pop up configuration, simply toggle on/off the fields you wish to display in the issue table. You can also re-order columns by clicking and holding on the hamburger icon, then dragging the field to the desired position.